The company will examine all computers “prior to service to verify that it is eligible for the free battery replacement.”Īpple generally charges $199 for battery replacements in the 13-inch and 15-inch MacBook Pro models, but users who are experiencing this issue can have their battery replaced for free. In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.Īpple says that affected users should see a “Service Recommended” message in the Battery Health menu. You can also check your battery health by going to System Preferences, clicking Battery, then select Battery in the sidebar, and click Battery Health.
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports). MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports). MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports). MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports). Apple says the following 20 MacBook Pro models are eligible for the free battery replacement: To find out which model of MacBook Pro you have, click the Apple logo in the upper-left corner of the macOS menu bar and choose “About This Mac.” Then, look for the description of your MacBook Pro. That’s not the case this time, with Apple only saying that a “very small number” of users are affected. Usually when Apple launches a new pair or service program, it creates a tool that allows users to plug in their serial number to check to see if they are eligible for the program. This means that macOS Big Sur 11.2.1 won’t fix the issue for MacBook Pro users who are already experiencing it, but it should prevent it from happening to additional users. MacOS Big Sur 11.2.1, which was released to the public yesterday, also includes a fix to prevent this problem from happening to other 20 MacBook Pro computers. The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue. In a support document, Apple says that a small number of 20 MacBook Pro models are suffering from an issue where the battery will not charge past 1%.Ī very small number of customers with 20 MacBook Pro computers have experienced an issue with the battery not charging past 1%. Apple says the new program is valid for users who have MacBook Pro models that “have experienced an issue with the battery not charging past 1%.” Alongside the release of macOS Big Sur 11.2.1 yesterday, Apple also launched a new battery replacement program for 20 MacBook Pro users.
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